返品規則

返品ポリシーは何ですか?

ご購入いただいた商品を気に入っていただければ幸いですが、状況が必ずしも適切ではない場合もあることをご理解ください。当店の返品ポリシーでは、お客様は商品の受領から 30 日以内に商品を返品したい旨を当社に通知し、さらに 30 日以内に商品を当社の返品先住所に直接返品して返金を受けていただくことを意味します。ただし、以下に概説する例外が適用されます。 .

以下はキャンセル不可、返金不可です:

  • 食品、植物、香水、洗面用品などの生鮮食品
  • 衛生シールが破れた状態で販売される個人用製品。例:イヤリング、下着、水着
  • パーソナライズされた製品およびオーダーメイド製品
  • 使用済み、元のパッケージやタグなしで返品された商品、または販売不可能な状態で返品された商品。不良品は元の梱包のまま返品する必要があります。

製品を返品したいのですが、何をする必要がありますか?

当社から購入した商品が気に入らなかった場合、または破損していた場合は、受領日から 30 日以内であれば返品して返金またはストア クレジットを受け取ることができます。 商品を受け取ってから 30 日を超えた返品は受け付けることができません。 

返品された製品を受領次第、カスタマー サービスより元のお支払い方法に返金するようお知らせいたします。 5 ~ 7 営業日以内に返金を受け取ることができます。返品に問題がある場合はご連絡させていただきます。

返金ではなく交換のために製品を返品できます?

製品の交換をご希望の場合は、標準の返品手順に従って商品を返品し、www.paintedbird.shop

を通じて交換商品を新たに注文してください。

返品は受け取りましたか?

返品された商品が当社の倉庫に到着次第、返品について通知させていただきます。その後、返品が受領され、返金が処理されたことを電子メールでご連絡します。支払いプロバイダーによる返金の処理には 3 ~ 5 営業日かかります。

返品がいつ当社の倉庫に受領されるかを正確に知りたい場合。返品は追跡サービスで送ることをお勧めします。

返品送料の返金

製品が破損、欠陥、または間違った製品を受け取った場合、当社の倉庫への返品を求められた場合、paintbird.shop は返品の送料を返金します。ただし、これは返品フォームを使用して報告する必要があり、サポート チームがそこからサポートします。不良品は元の梱包のまま返品する必要があります。

その他の理由で製品を返品する場合 (例: 期待していたものと異なる、またはサイズが合わない)、当社は返品費用を負担することはできません

戻りアドレス:

ペイントバードショップ

C/O ウイング クリエイションズ株式会社

RM23,9/F、ブロック D、Mai Tak ind Bldg、221 Wai Yip St.、

観塘、香港特別行政区

郵便番号:0000

電話:+852-53716408

連絡先担当者: Jack Wong

メール: info@paintedbird.shop or

電子メール: Paintedbird.shop@gmail.com

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